Call centre productivity tools, instantly available.
Launch your call campaigns with ease and measure performance with advanced reporting.
Start your 14-day FREE trial today!Call queue statistics: answered, missed, timed out calls
User performance: inbound vs outbound calls, avg. call length, total call duration, number calls made/answered, missed calls
Call volumes statistics
Hourly call distribution
Inbound calls by caller ID
Outbound calls by dialed prefix
Support for 1800 freephone, local and mobile numbers with unlimited inbound channels
Multi-level IVR menus
Support of multi-level call queues
Queue wallboard - presenting live queue information
Unlimited call recording to email
Automated callback request feature
Advanced, feature rich cloud PBX functionality
Call listen and whisper functionality for agent training or quality control
Highly competitive call rates
User configurable caller IDs
User performance reporting
Unlimited call recording to email
CDR export functionality
Connect third-party dialer solutions via SIP trunk
Call listen and whisper functionality for agent training or quality control
We love competing! Give us a call, tell us your call volumes
and we will provide you with an unbeatable offer.
Designed with ease of use in mind, mPBX allows you to have full control of complex call flow scenarios with easy to understand block diagram. While the billing portal allows you to order phone numbers and licences and get it instantly activated.
You are now in true control of your business communications.
Full feature set available
Advanced reporting including statistics about inbound and outbound calls per agent
Customisable outbound caller IDs
Use softphones or desk phones
Easily scalable — pay for what you use
Call recording
IVR Menus
Call queues
Location independent — agents can be anywhere in the world
Call listen and whisper functionality for agent training or quality control
VoIPLine Telecom is one of the few Irish VoIP Providers specialising in business VoIP.
We understand how important it is to our customers to have a rock solid system. Reliability is more than just a word for VoIPLine.
All our systems are fully redundant and uptime is constantly monitored.
A professional image
does not have to be expensive.
Get your toll-free number today!
Connect phone numbers from over 50 countries around the world. Make it easier for your overseas customers to reach you.
Number porting supported.
Keep your existing phone number
wherever you go.
Porting your number to VoIPLine Telecom gives you the flexibility to move anywhere while still keeping the same number.
We support number porting from all major Irish carriers.
While the number remains in active service and belongs to you, it can be ported away to any other carrier.
In order to start your Number Porting application please sign into your account and click Porting TAB or sign up for your 14-day free trial
Log into your account or Start your 14-day FREE TRIAL TODAY!