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We work together as one team, delivering improved efficiency and productivity. Together we create a positive environment with trust, support, connection, friendliness, approachability and cooperative effort.
We appreciate each other’s differences and show each other understanding. We show respect by giving each team member the attention they need, listening to opinions and speaking with kindness.
We have a consistent eagerness and drive to try new things that deliver improved services, employee and customer satisfaction and new features.
We encourage employee openness to new learning combined with a balanced and accurate assessment of one’s own contributions, including strengths, imperfections and opportunities for growth. We are here to get it right, not to be right.
We encourage and recognize outside-of-the-box thinking and sharing of new ideas, from customers and employees. Accountability of the idea’s development and implementation is owned by the employee responsible to encourage professional development.
We encourage and recognize extra effort provided by employees when they go above what is required: in resolving issues, providing support to customers, partners and employees, and achieving outstanding performance.
As a member of the Customer Success team, there's nothing more satisfying than having a great product to showcase to our prospective and existing customers. A great product not only makes our job easier but also helps us to build stronger relationships with our customers by delivering real value and solutions to their needs.
I would describe our team as welcoming, open-minded and creative. I have grown a great deal with the company and continue to learn something new each day even after 3 years. I enjoy being part of a team that is willing to try new things and adapt quickly.
I’ve been provided with a great experience from day 1 to now. Thorough training delivered by a range of experts in the field, ensured I was set up for success from the start. The ability to learn different processes and the opportunity to take on projects as the company expands excites me. Being able to assist thousands of customers across the world is extremely satisfying and there is always something new to tackle each day.
We pride ourselves on our small but mighty team that spans multiple time zones. It is truly impressive to see the level of teamwork and support that our team members provide each other daily. The willingness to go above and beyond for their colleagues and our customers is truly inspiring.
I’ve found working with a diverse, focused, and customer-centric team both challenging and rewarding. I have thoroughly enjoyed collaborating with my team members who have different perspectives and experiences that they bring to the table. Leveraging this I’ve been able to be a part of creative solutions and improved outcomes for customers. I feel a sense of achievement delivering meaningful and impactful work that is helping me grow into my best self.
Companies use our services
Presence in Australia, New Zealand, UK, Ireland and USA
Awarded as best multinational solution by the ITSPA