Remote support can be provided free of charge during business hours for issues related to general usage questions.
Our secure connection tool works on the following operating systems: Windows, macOS, Linux, Android and iOS.
If an emergency outage occurs outside of business hours, please call our main support number and leave a message.
A responsible technician will be notified by SMS and will return your call as soon as possible.
For non-urgent support please email firstname.lastname@example.org and we will address your request on the following business day.